– Autodesk Support (Including Revit, AutoCAD, 3DS Max)
– 24/7 Support
– Flexible Costs
The architecture, professional drafting and design industry has a unique set of technical requirements that are essential for them to produce and deliver their service to client and make critical deadlines. That’s why The LCO Group provides custom technical support to local professional services firms specializing in architecture, drafting and design. Our team of expert engineers and technicians can keep your firm up and running.
We deliver best in class support for specialty software stacks including Autodesk applications (Revit, AutoCAD, Maya), Adobe and many others. Organizations that rely on resource intensive applications like AutoCAD, Revit, 3DS Max, and others require different IT focus than firms that traditionally use nothing but the basic MS Office suite of Word, Excel, and PowerPoint. Specifically, hardware must be closely matched and optimized for the Autodesk suite and related software, and a deep understanding of upgrade paths, licensing management, tweaking, and optimizing load on the network are all crucial to maximizing productivity at such firms.
The LCO Group has extensive experience with working with these applications from the networking and support side of the equation. Matching budgets with requirements, optimizing the performance of all the devices in the chain (from server to desktop), and minimizing end-user frustration over long load times and inconsistent performance are all part of our holistic approach towards managing the IT infrastructure of firms in the fields of Design, Architecture, and Engineering.
The LCO Group does not apply a ‘one size fits all’ approach to IT Systems Management. Different plan options – from a simple infrastructure management plan for savvy customers with strong troubleshooting abilities on their desktops – all the way to full Total IT Support (full fixed-price services for the environment – end users, servers, switches, Wi-Fi, licensing, etc.).